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This article explains the differences between Slack Org (Enterprise Grid) Administration and Workspace Administration at UNLV, helping admins understand responsibilities and boundaries.
OIT + Distributed IT Knowledge Only: This article is intended for UNLV Slack Org Admins and Workspace Admins.
Overview
Slack Enterprise Grid separates administration into two levels:
- Org (Enterprise Grid) Administration – centralized governance across all workspaces
- Workspace Administration – day-to-day management within a specific workspace
This separation allows organizations to scale Slack while maintaining control and flexibility. :contentReference[oaicite:2]{index=2}
Key Differences
| Area |
Org Admin |
Workspace Admin |
| Scope |
All workspaces in Enterprise Grid |
Single workspace |
| Focus |
Governance, security, compliance |
Collaboration, operations, user support |
| User Management |
Provisioning, SSO, lifecycle management |
Inviting, removing, and managing workspace members |
| Permissions |
Defines global policies and restrictions |
Applies workspace-level permissions within limits |
| Apps & Integrations |
Controls approvals, risk, and governance |
Manages workspace app usage |
| Channels |
Defines policies and standards |
Creates and manages channels |
| Compliance |
Audit logs, DLP, eDiscovery |
Supports compliance within workspace |
How They Work Together
Org Admins and Workspace Admins collaborate to ensure Slack is both secure and effective:
- Org Admins set policies and guardrails
- Workspace Admins manage implementation and daily operations
- Some settings can be delegated, while others remain locked at the org level
When a policy is enforced at the org level, it cannot be overridden by workspace admins. :contentReference[oaicite:3]{index=3}
When to Contact an Org Admin
- Requesting new workspace creation
- Changing organization-wide security settings
- Managing enterprise integrations or compliance tools
- Resolving cross-workspace issues
When to Handle at the Workspace Level
- Managing channels and memberships
- Inviting users or guests
- Approving standard app requests
- Configuring workspace-specific settings
Best Practices
- Clearly define roles and responsibilities between admin types
- Document escalation paths between workspace and org admins
- Align workspace practices with organizational policies
- Maintain regular communication between admin groups
Need Additional Help?
If you need help determining responsibilities or resolving admin issues, contact the IT Help Desk at 702-895-0777 or submit a request through the IT Support Portal.