Staff Support Center


The Staff Support Center allows UNLV employees to contact various teams in Enrollment and Student Services, and the Office of Online Education.


Limited OIT Support

The Staff Support Center is provided by the Enrollment and Student Services, and the Office of Online Education. The IT Help Desk is only able to assist customers with logging in to the Support Center. The IT Help Desk is unable to lookup the status of requests submitted to these offices though the Support Center, and is unable to provide technical support for the usage of the portal. Customers should utilize the list below to identify which office to contact depending on the service needed.

The Staff Support Center allows UNLV employees to contact various teams in Enrollment and Student Services, and the Office of Online Education. Employees can submit various requests an forms related to MyUNLV Access, Event Requests, Ad Hoc Reports, and other questions for the Registrar, scheduling, curriculum, transfer articulation, graduation, and more.

Accessing Staff Support Center

Employees with an ACE account can access the Staff Support Center and log in using the UNLV ACE Login button:

Need Additional Help?

Login Problems

For assistance with logging in to the Staff Support Center, please contact the IT Help Desk.

All Other Problems

For all other questions and problems, please refer to one of the offices below:

Financial Aid & Scholarships

  • Appeals
  • FAFSA and alternate need documentation
  • Financial aid
  • Loans and grants
  • Satisfactory academic progress
  • Scholarships
  • Student account and cashiering
  • Summer term
  • Verification
  • Work study

Contact a Financial Aid Representative (via Staff Support Center)

Cashiering & Student Accounts

  • Collections
  • Grant in Aid
  • International Programs
  • National Guard
  • Past Due Payments
  • Payments
  • Reinstate from Purge
  • Third-Party Contracts

Contact Cashiering (via Staff Support Center)

Office of the Registrar

  • Academic Renewal
  • Degree Audit
  • Forms
  • Graduation
  • Records
  • Assistance with MyUNLV after logging in
  • Registration
  • Residency
  • Transcripts
  • Transfer Resources

Contact Registrar’s Office (via Staff Support Center)



Article ID: 692
Wed 2/9/22 5:06 PM
Wed 5/31/23 11:06 AM