Template Policies

Summary

Templates allow for authors to consistently apply the same format to their articles and content. This article covers the process for modifying or creating KB templates.

Body

Intended Audience: Internal Knowledge Base Users

This article is intended for Knowledge Technicians and Approvers. This is may not be a client-facing article and may not be intended for outside communication. If available, please review the Related Articles pane for any relating public-facing articles. This article may be public, but intended for specific roles. If this article does not suit your needs, please leave feedback or locate a related article as previously directed. 

Article Templates may be used to standardize design for certain genres of articles. Article templates are applied during the creation or modification of articles and may be used in tandem with other article templates.

Template Creation and Modification

To request the creation of a template, please submit a request through the Related Services tab or through the TeamDynamix Administration catalog. 

All article template must be approved by the Client Portal Administrator and are applicable globally.

Any author will have the ability to utilize your template.

In the consideration of your template, please view these commonly used Bootstrap elements that may be implemented in your template. 

Details

Details

Article ID: 1323
Created
Mon 6/12/23 1:47 PM
Modified
Thu 9/21/23 12:38 PM