TeamDynamix: Assigning a Ticket

Summary

How to assign a service request to a Technician within TeamDynamix

Body

Intended Audience: Technicians

This article is intended for Technicians. If this is not a public article, it may not be intended for outside communication; please review the Related Articles pane for any related public-facing articles. This article may be public but intended for specific roles. If this article does not suit your needs, please leave feedback or locate a related article as previously directed. 

Overview 

This guide details how to assign a service request in TeamDynamix. Assigning a service request indicates that an individual or a group is primarily responsible for that service request at that point in time. Only one person or group can be primarily responsible for a service request at any given point in time. 
Please see the following video or attached guide for instructions.

Details

Details

Article ID: 1396
Created
Wed 8/16/23 1:03 PM
Modified
Wed 8/16/23 3:56 PM

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TeamDynamix_ Assigning a Ticket.pdf Computer

Wed 8/16/23 10:07 AM
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