TeamDynamix: Finding a Request in TDNext

Summary

How to search for and find service requests within TDNext.

Body

Intended Audience: Technicians

This article is intended for Technicians. If this is not a public article, it may not be intended for outside communication; please review the Related Articles pane for any related public-facing articles. This article may be public but intended for specific roles. If this article does not suit your needs, please leave feedback or locate a related article as previously directed. 

Overview

Within each ticketing application there exists a myriad of views from which you can locate and view requests.  This guide will briefly detail the different ways you may find a request within your ticketing application. Please see the following video or attached guide for instructions.

Details

Details

Article ID: 1401
Created
Wed 8/16/23 3:25 PM
Modified
Fri 2/2/24 4:35 PM

Attachments

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