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Service Creation and Modification
The Client Portal Administrator will be responsible for the creation and modification of all services within the Service Catalog. To request the creation or modification of a service, please use the TeamDynamix Request Services form.
Reporting an Issue
All users are encouraged to report any and all issues pertaining to the service catalog. To report an issue with the service catalog, use the TeamDynamix Report an Incident form.
Monitoring
The Client Portal Administrator will be responsible for ensuring the general quality and maintenance of the service catalog.
On a quarterly basis, the Client Portal Administrator will reach out to departmental contacts to verify the standing of service offerings. Services that cannot be verified on a quarterly basis will be deactivated until further notice.