Overview
Student Life Maintenance and Technology support Burglar Alarms and Fire Panels/Equipment for Student Life.
Burglar Alarms
- Arming/Disarming Issues
- Audit Logs (Logs can only be requested by eligible personnel: Department heads (AD or Director levels), AVPs, Police Services, or Student Conduct).
- Code Reminder
- Peripherals: Adding/Moving/Removing Equipment
Emergency Doors
Fire Panels
- Fire Panels
- Smoke Detectors
- Panel Beeping
If you are looking for equipment repairs/assistance for Fire Panels, please see the Fire Protection Service.
Getting Started
On this page, select Request Service to create a ticket. Make sure to select the Category of Alarm assistance that is needed. Please use the Description box to explain, in detail, how we can further assist you.
Burglar Alarms:
- Alarm system details: Confirm this is the BURGLAR alarm panel
- Problem description: Clear explanation of the issue
- Error messages or codes
- Affected zones
- Recent events or incidents
- Troubleshooting steps taken
- Customer contact details
Emergency Doors:
- Location: Specific area (N/S/E/W) or building where the emergency doors are located
- Issue description: Clear explanation of the problem with the doors
- Door type: Type of emergency doors involved (e.g., fire doors, exit doors)
- Recent events or incidents: Notable events or incidents preceding the issue
- Safety concerns: Any safety hazards or risks associated with the malfunctioning doors
Fire Panels
- Location of Fire Panel system
- Error messages or codes: Specific error messages or codes
- Troubleshooting steps taken: Previous actions attempted
- Contact information: Customer's name and phone number