Knowledge Base

Categories (10)

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Get Started @ UNLV

Learn everything you need to know to get started with campus technology.
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Accounts, Access, and Identity

Accounts, authentication, access, and role-based provisioning for campus technologies, including for your ACE account (Rebelcard, WebCampus, UNLVMail, Workday), MyUNLV, RebelCard, and other enterprise systems.
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Administrative and Business

Technologies that support the administrative and business functions of UNLV, including the MyUNLV student information system, Workday human resource system, business capability and process automation, financial and procurement systems, and more.
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Classrooms and Computer Labs

Assistance with any of our classrooms our computer labs.
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Computer, Device, and Printing Support

Assistance with purchasing or repair a computer or device, request desktop services, install a printer, or gain access to an existing one.
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Email, Communication, and Collaboration

Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools and web-based collaborative platforms used strictly for collaboration. Services Include UNLVMail, RebelMail, X & Y drive access and others.
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Network and Wireless Connectivity

Gain access to the wired and wireless networks or get help with VPN / remote access.
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Software and Applications

Distribution, installation, and troubleshooting of software and licenses via media, online methods and license services. Includes both cloud-based and desktop software. Services include help with SPSS, Adobe, Microsoft and other campus applications.
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Teaching and Learning

Help with technologies such as WebCampus, Webex, Lecture Capture (Panopto), LinkedIn Learning, Qualtrics, and more.
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Articles (1)

Tips for Using the IT Support Portal