UNLV faculty, staff, and students can access Microsoft Office 365 to download and install Office applications (Word, Excel, PowerPoint) for Home Use. This benefit is available to active UNLV Faculty, Staff, and Students.
Important: By default, Part-Time Instructors and Emeritus do
not receive access to the locally installed version of Office 365. However, if they are currently teaching a course, they may request a license upgrade to include a local copy of Office 365.
Employees may submit the
Computer Software for Personal Devices form to request a Microsoft 365 license upgrade.
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Download Office 365
Sign-In to Microsoft 365
To download Office apps for your Windows or macOS device, you can sign in to the Microsoft 365 portal.
UNLV ACE Dashboard
- Go to ace.unlv.edu and login using your ACE Account.
- Select Microsoft Office 365 Portal.
- On the left menu, select Apps.
Alternate Sign-In
- Go to https://m365.cloud.microsoft/apps/.
- Sign in using the format
[your ACE ID]@unlv.edu.
Download and Install Office 365 for Personal Device
- Once signed in to Microsoft 365, select Install and more.
- Select Install Microsoft 365 apps.
Confirm your language and OS version, then select Install Office.
- Once the installer has downloaded, open the file and follow the instructions to complete the installation.
Activate Office 365
- Launch Microsoft Word, Excel, or PowerPoint.
- Select Sign in or create account.
- Type in
[your ACE ID]@unlv.edu and click Next.
- Sign in using your UNLV ACE account.
- (Optional) On Windows devices, you may be prompted to "Automatically sign in to all desktop apps and websites on this device?". Select No, This app only.
Configure OneDrive
Sign-In to OneDrive
If you use OneDrive, follow the same instructions from the Activate Office 365 section, but use this format to login: [your ACE ID]@unlv.edu
Share Your OneDrive Files or Folders
- Go to ace.unlv.edu and login using your ACE Account.
- Select the Microsoft Office 365 OneDrive tile.
- Once logged in select My Files on the left menu.
- Find and choose the files or folders you want to share and click on the left side of it's name.
- Select Share icon at the menu towards the top of the page.
- In the Add a name, group or email box, type in the person's name or their
[Ace ID]@unlv.edu and select the profile that pops up to add them.
- Once you are ready to share, click Send.
For more information, visit Microsoft's Share OneDrive files and folders page.
Access OnceDrive Shared Files or Folders
- In the Microsoft Office 365 OneDrive portal select Shared on the left menu.
- There will be two menus at the top, With you and By You.
- Select With you to access files and folders that have been shared by other people.
- Select By you to access files and folders that you shared to other people.
Configure OneNote Backup
If you are using the OneNote desktop application and try to sync your data it will not work because the old tenant is no longer in use. Any changes made to the OneNote Notebook on the desktop app after December 27th, 2024 will not sync with the cloud. Data that is saved on OneNote desktop application is local data saved on the device itself. UNLV IT does not have access to this data.
Please backup your data before making any changes to your OneNote Notebooks. Do not close your Notebooks, try syncing, or signing out as you may lose your data.
Export Latest OneNote Notebook
- Open OneNote on the desktop and open the Notebook to export.
- Select File on the top left corner.
- Select Export then Export Current: NoteBook and select OneNote package.
Import OneNote Package File
- Access UNLV OneDrive via the web browser by going to the Microsoft 365 portal via https://ace.unlv.edu/ or https://portal.office.com/.
- Upload the previously exported OneNote package file onto your UNLV OneDrive.
Support Resources
For additional assistance, please visit the Software and Applications knowledge base for additional articles. You can also contact the IT Help Desk.
Troubleshooting
ERROR: Office 365 Not Activated
Users may experience issues signing in to Office 365 through Word, PowerPoint, Excel, OneNote, or OneDrive. Solution: Make sure that the correct login information is being used.
Check Email Format
If the user is logging in using the following email formats, this is the old tenant and is no longer in use.
- first.lastname@unlvmsoffice.onmicrosoft.com
- aceusername@unlvnevada.onmicrosoft.com
Account Error
If you notice this warning symbol and an accompanying error message, this means your Office 365 application was previously signed in to the old account tenant. For Word, PowerPoint, and Excel applications, you will need to Sign out of Office 365 and reboot the machine. Then Sign In to Office 365.
