To keep UNLV and NSHE devices secure and compliant, managed Mac computers must be upgraded to macOS Tahoe. This article explains what to expect during the required upgrade process.
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Before You Begin
Before starting the upgrade:
- Save and close any open work.
- Connect your Mac to a power source.
- Make sure you know your local Mac password, as you will need it to begin the installation.
- Plan for your computer to restart during the upgrade.
Step 1: Upgrade Notification
You'll receive a weekly notification that your Mac must be upgraded to macOS Tahoe.

You can:
- Upgrade Now to begin the process.
- Defer the upgrade up to three times if you need to postpone it.
After each deferment, the notification will indicate how many deferments remain.
Step 2: Required Upgrade
Once all deferments have been used, you'll receive a notification that the upgrade is about to begin. At this point, the upgrade cannot be canceled or deferred.
Click Continue to proceed.

Step 3: Authenticate
You'll be prompted to enter your local Mac password.
- Administrator access is not required.
- If the password is entered incorrectly, you'll be prompted to try again.
- The installer cannot continue until the correct password is entered.
Step 4: Prepare for the Upgrade
Before the installation begins, you'll receive a reminder to:
- Connect your Mac to power.
- Save any remaining work.
- Expect your Mac to restart automatically when the installation is complete.
Click Begin Upgrade to start the installation.
Step 5: Installation
The macOS installer will run automatically in the background.
During this time:
- The installation may take some time to complete.
- Your computer will restart automatically when finished.

After the Upgrade
After installation completes:
- Your Mac will restart automatically.
- You'll return to the login screen.
- You may be asked to sign in twice while macOS completes the upgrade process.
The updated macOS Tahoe log in screen will appear after the upgrade.

Self-Install Using UNLV Self Service application.
If you have dismissed the upgrade notification, follow these steps to start the upgrade process.
- Locate the Upgrade to macOS Tahoe option and select Upgrade.

- The macOS Tahoe installer screen will appear. Please click Continue to begin.

- After beginning the installation, Agree on any Terms of Service prompts.
- Select the hard drive to install the macOS Tahoe upgrade (most users will only see one drive available).
- Select Continue to move on to the next step.
- Enter your local Mac profile username and password to continue (you do not need to turn on MakeMeAdmin for this step). Click on Unlock to start the upgrade process.

- The upgrade process will begin. This may take up to 30 minutes or longer, depending on the speed of your device. The initial estimate may decrease quickly once the installation is started.
- When the upgrade is complete, you will need to Restart your device.
Once your device restarts, you will now be in the macOS Tahoe environment.
Get Help
If you need additional assistance, please contact the IT Help Desk.