Restore a File on X and Y Drives

The X and Y drive retain backups for files in the shared drives for up to three weeks. If a file has been accidentally deleted, or you want to revert a file to a previous version, you may be able to restore that file.

Restoring Individual Files or Folders

You can restore small amounts of data from File Explorer:

  1. Navigate to the file or folder in the X or Y Drive you want to restore
  2. Right-click on the file or folder you want to restore
  3. Select Previous Versions in the tab bar
  4. Locate the version you wish to restore to
    • You can select Open to check to see if this is the desired version
    • To restore to that version, select Restore

The file will then restore.

Restoring Large Folders

If you need to restore large quantities of data, you will need to contact the IT Help Desk. The IT Help Desk can submit a request to restore files in mass.

Need Additional Help?

For additional assistance, please visit the Email, Communication, and Collaboration knowledge base for additional articles or select a Related Service to submit a support ticket. You can also contact the IT Help Desk.

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Article ID: 118
Mon 7/26/21 10:29 AM
Wed 8/31/22 4:21 PM

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