Knowledge Base

Categories (11)

Accounts Payable

Accounts Payable how to's

Administration Technology Services (ATS)

Provides technical and business process enhancements to reduce costs, increase revenue, and process efficiency for Business Affairs Administration.

Delivery Services

Delivers quality services and support to UNLV and the local community by being timely, efficient, innovative, creative, and entrepreneurial.

Financial Services Accounting and Reporting

Accounting and Reporting how to's

Parking & Transportation Services

Services committed to making campus transportation and parking convenient and efficient.

Risk Management & Safety (RMS)

Risk Management & Safety protects the staff, students, and visitors to UNLV from injury, while also protecting the institution from financial loss.

Shared Services Project Management Organization (PMO)

The Project Management Office (PMO) is an organization within Shared Services that defines and maintains standards for project management. PMO improves project success rates and aligns project activities with the strategic objectives of BA Shared Services.

TeamDynamix Operation and Development Standards

Developing in TeamDynamix? View these articles to get an understanding of development and operating standards for Ticketing Applications, the Client Portal, and the Knowledge Base.

TeamDynamix User Guides

Looking to find out how to use TeamDynamix? Here you can find user guides for Agents, Administrators, Clients, and Knowledge Base Authors.

Telecommunications

Provides and improves UNLV telecom services through maintenance of desk phones, University cellular devices, faxing, emergency phones, and most telecommunication electronics.

Work Order Control Unit (WOCU)

As University Operators, supports all calls made to the Help Desk, manages the UNLV Wireless program, and is an internal service provider for business units within Business Affairs Administration.