Intended Audience: Clients
This article is intended for Clients. This article may be intended for specific roles. If this article does not suit your needs, please leave feedback or locate a related article as previously directed.
Throughout their lifecycle, Support Requests may be routed to many individuals for approval. Approval can pertain to a specific item or action taken regarding the support request, or can pertain to the entire support request prior to its assignment and full consideration. Not all support requests will require approval.
Please see the attached guide on how to respond to an approval step.