Requesting Temporary Local Administrator Access

Not all devices have this feature

The instructions in this article currently only apply to devices with the Make Me Admin app installed. If your device does not have the Make Me Admin app installed, you must contact the IT Help Desk for assistance if you need administrative access.

Users need administrative access to a device for certain tasks, such as installing software and launching certain programs. Select devices now feature the Make Me Admin app which allows users to self-request administrative access for a set period of time. The tool allows a temporary elevation of access to ensure compliance with the UNLV IT Policies and Standards.

At this time, administrative access is granted for 4 hours per successful request via Make Me Admin.

Requesting Access

Considerations

  • Administrative Access is granted for 4 hours.
  • You must at least begin any task requiring access within the alloted time. Once the task is launched, it will operate with administrative access until the task completes, or the application is closed.
    • Example 1: if you are installing software, you must begin the install process within the allotted time. Even if the install takes longer, it should not be interrupted.
    • Example 2: if you run an application as an administrator, it will retain access past the allotted time, until it is closed or you log off.
  • Usage of administrative access is logged and subject to audit.
  • You may still be prompted by the operating system to enter your username and password. Enter your ACE username and password as normal.

Need Additional Help?

For additional assistance, please visit the Computer, Device, and Printing Support Knowledge Base for additional articles or our Services area to submit a support ticket. You can also contact the IT Help Desk via phone (702) 895-0777 or email (ithelp@unlv.edu).

Details

Article ID: 1058
Created
Tue 7/19/22 12:44 PM
Modified
Thu 12/1/22 8:46 AM