Storage Limits for UNLVMail and Rebelmail

UNLVMail and Rebelmail accounts share a pool of storage for all users in that domain. To ensure storage is allocated appropriately, UNLVMail and Rebelmail accounts have storage limits applied to them. This limit is shared between Gmail and Google Drive. This limit does not apply to Shared drives and have their own quota.

Current Storage Quotas for UNLVMail and Rebelmail accounts

As of January 10, 2024, all accounts have the following quotas by default:

  • UNLVMail (@unlv.edu): 50 GB
  • Rebelmail (@unlv.nevada.edu): 15 GB

Managing Account Storage

Checking Usage

When your account has reached 80% of its storage limit, a warning will appear:

Google message indicating storage is low

When this warning appears, neither OIT nor Google will take any action. However, if you continue to add more content and run out of space, Drive will notify you when a file cannot be uploaded due to exhausted storage:

Screenshots of warning messages from Drive that a file cannot be uploaded due to not having enough storage in a Shared drive

You can check your storage usage at any time at drive.google.com/settings/storage.

Reducing Storage Use

We recommend that you delete unneeded data to help reduce your overall storage usage by completing the following steps:

  • In Drive, follow these instructions to delete large or unnecessary files. You can visit https://drive.google.com/drive/u/0/quota to view your Google Drive file sorted by storage used.
  • In Gmail, follow these instructions to delete unnecessary messages. You can also run a search to find emails larger than 10MB.
  • In Google Photos, follow these instructions to delete unnecessary or personal photos. Google Photos will only be available for your account if you had existing photos or videos.

When Storage has been Exceeded 

Neither OIT or Google will take any action such as delete your messages or files as your total storage is approaching or exceeds the storage limit.

However, once your account has exceeded its storage limit, access to Gmail and Drive will be affected in the following ways:

  • You can continue to send and receive email in Gmail, including attachments,
  • You will not be able to create new files in Google Drive Docs, Sheets, Slides, Drawings, Forms, and Jamboard
  • You will not be able to upload new files or sync new files via the Google Drive for Desktop app.
  • You and your collaborators will not be able to edit or copy existing files. If your collaborators try to edit a file you own, they will see this error message: "The file is view-only. No edits can be made to this file. Contact file owner for details."
  • You cannot add any photos or videos to Google Photos. Google Photos will only be available for your account if you had existing photos or videos.

Requesting Additional Storage

If your account is approaching its storage limit, we recommend that you delete unneeded Google Drive files and large emails. If you still need additional storage after the attempted cleanup, you can request a storage increase from the IT Help Desk. All requests are approved on a case-by-case basis.

Need Additional Help?

For additional assistance, please visit the Google Workspace knowledge base for additional articles or select a Related Service to submit a support ticket. You can also contact the IT Help Desk.

Print Article