Convert Self-Created Zoom Accounts to UNLV

If you previously created a Zoom account with your UNLV Mail ( address, you will need to convert your account to a UNLV account. You must complete the process with your ACE account.

  1. Go to the UNLV Zoom webpage
  2. Select Login to Zoom
  3. Sign in with your ACE account
  4. Zoom will ask you to verify your email address. Select Confirm Your Email Address
  5. Zoom will send an email with a button and link
  6. Check your email and select Switch to the New Account

    The email confirmation pop-up and the email with the Switch to the new account button
  7. Sign back into Zoom at the UNLV Zoom webpage

Need Additional Help?

For more information, see UNLV's Transition to Zoom document. 

If you’re having issues joining a meeting, see Troubleshooting When You Can’t Join a Zoom Meeting from Zoom Support.

For additional assistance, please visit the Zoom Knowledge Base for additional articles. You can also contact the IT Help Desk.

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Article ID: 1313
Thu 6/1/23 11:59 AM
Tue 8/1/23 8:23 AM