Student Self-Service Help Center

Limited OIT Support

The Self-Service Help Center is provided by the Office of the Registrar, Cashiering & Student Accounts, and Financial Aid & Scholarships. The IT Help Desk is only able to assist customers with logging in to the Help Center. The IT Help Desk is unable to lookup the status of requests submitted to these offices though the Help Center, and is unable to provide technical support for the usage of the portal. Customers should utilize the list below to identify which office to contact depending on the service needed.

The Self-Service Help Center is an online portal provided by the Office of the Registrar, Cashiering & Student Accounts, and Financial Aid & Scholarships. Students have access to this portal to apply to UNLV, communicate with these offices, submit forms and documents, and check on the status of submitted requests. The portal also contains help articles related to enrollment, student accounts, financial aid, and more.

Currently, students can use the Self-Service Help Center to complete these tasks:

  • Contacting the Office of the Registrar, Cashiering & Student Accounts, or Financial Aid & Scholarships
  • Apply to UNLV
  • Submit Immunization Records
  • Request Alternative Need
  • Complete Financial Aid Verification
  • Submit documents to the Office of the Registrar, Cashiering & Student Accounts, or Financial Aid & Scholarships
  • Request change of residency status
  • Appeal tuition and fees

Additional tasks are being added to the Help Center. Refer to any instructions provided by the Office of the Registrar, Cashiering & Student Accounts, or Financial Aid & Scholarships regarding tasks to complete within the portal.

Signing In to the Self-Service Help Center

Access to the Self-Service Help Center depends on what type of student you are and how you applied to UNLV:

Troubleshooting

Need Additional Help?

Login Problems

For assistance with logging in to the Self-Service Help Center, please contact the IT Help Desk.

All Other Problems

For all other questions and problems, please refer to one of the offices below:

Financial Aid & Scholarships

  • Appeals
  • FAFSA and alternate need documentation
  • Financial aid
  • Loans and grants
  • Satisfactory academic progress
  • Scholarships
  • Student account and cashiering
  • Summer term
  • Verification
  • Work study

Contact a Financial Aid Representative (via Self-Service Help Center)

Cashiering & Student Accounts

  • Collections
  • Grant in Aid
  • International Programs
  • National Guard
  • Past Due Payments
  • Payments
  • Reinstate from Purge
  • Third-Party Contracts

Contact Cashiering (via Self-Service Help Center)

Office of the Registrar

  • Academic Renewal
  • Degree Audit
  • Forms
  • Graduation
  • Records
  • Assistance with MyUNLV after logging in
  • Registration
  • Residency
  • Transcripts
  • Transfer Resources

Contact Registrar’s Office (via Self-Service Help Center)

Details

Article ID: 691
Created
Wed 2/9/22 1:09 PM
Modified
Tue 10/4/22 11:16 AM