Intended Audience

• This document is intended for an internal audience to have access (Specific individuals or a few offices/departments

Applies To

• UNLV Classroom phones

Tags

• RedSky

Summary 

This document provides instructions on how to update Classroom phones in RedSky

Document Content

RedSky Horizon Mobility:  Classroom phone update

1. After the classroom phone has been replaced, log into Redsky Horizon Mobility.

   1. On the left pane go to l Configuration→Network Discovery then select the “MAC ADDRESS STATIC ASSIGNMENT” in the search bar enter the MAC of the phone that was replaced.

2. Then at the far right you’ll see three dots.  Click edit

3. Then replace the old mac address with the new mac address and click save.  

2. Then log into Webex Control HUB, find your new phone in the Device Section, add the “RedSky” tag then reboot the phone.  Once verified the phone is back online go back to Redsky Horizon mobility.

3. On the Dashboard select “HELD”

   

   1. Then search on your new MAC address and verify the Discovery Method says “MAC_ADDRESS” depicted below.  Then you’re done.