User Guide: Conference Now

Intended Audience: UNLV Telecom Customers (Public) 

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Conference Now

Overview

The guide provides instructions for activating and using Conference Now, the audio-only conference bridge feature of Cisco Call Manager.

 

Requirements

  • Campus Cisco Phone
  • ACE credentials
  • Personal (not shared) UNLV extension
  • Billing account number

 

Getting Started

Step 1

Create a Work Order requesting Conference Now

  • Contact the Telecom Help Desk to by phone or using web portal to create a new ticket
    • Calling: 00 from on Campus or 702-895-3011 and select option 9
    • https://apps.administration.unlv.edu/AdminWebPortal
  • If using the web portal, log in and the select the “Submit a new Telecom Help Request” tile
    • In Request Category select “Change”
    • On the new window, complete the form and enter the following information
      • Request Subject: Conference Now Request
      • Service: Feature
      • Features: Conference Now (Additional Fees Apply)

Step 2

Record your Phone Service PIN, your meeting number, and your Attendee Access Code which will be provided to you by Telecommunications.

 

Join Conference as Host

Notes

  • You must provide your Attendee Access Code to conference attendees in order for them to join the conference.
  • When connecting as the host for Conference Now after you enter the PIN there is no voice prompt when creating the meeting. You will hear a tone when attendees join your meeting.
  • Until the meeting host starts the meeting, the attendees will be held outside the meeting area.
  • If a meeting host does not connect within 15 minutes, attendees will be dropped.

Process

  1. Dial the conference now meeting number
    1. On-campus: x46338 (x4-MEET)
    2. Off-campus: 702-774-6338
  2. Enter your Phone Services PIN and  then press  #

 

Join Conference as Attendee

Notes

  • Until the meeting host starts the meeting, the attendees will be held outside the meeting area.
  • If a meeting host does not connect within 15 minutes, attendees will be dropped.

Process

  1. Dial the conference now meeting number
    1. On-campus: x46338 (x4-MEET)
    2. Off-campus: 702-774-6338
  2. Enter the Attendees Access Code provided by the host
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