Allowing or Blocking Pop-Ups or Redirects for Websites

Some websites may try to display pop-up windows, or redirect you to another website. Browsers may block these actions as a part of their default security settings.

Changing Pop-Up or Redirect Settings

Changing the settings for pop-ups and redirects depend on your browser.

Chrome

1. If a pop-up was blocked, a Pop-up blocked  indicator will appear in the address bar
2. Select the notification
3. Select the link to allow the pop-up one time
4. To always allow pop-ups for the site, select Always allow pop-ups and redirects from [site] and then Done.

You may need to resubmit your request, or try downloading a file again after updating your settings.

For more information, refer to Google Chrome support.

Microsoft Edge

1. If a pop-up was blocked, a Pop-up blocked  indicator will appear in the address bar
2. Select the notification
3. Select the link to allow the pop-up one time
4. To always allow pop-ups for the site, select Always allow pop-ups and redirects from [site] and then Done.

You may need to resubmit your request, or try downloading a file again after updating your settings.

For more information, refer to Microsoft Edge support.

Mozilla Firefox

1. If a pop-up was blocked, a banner will appear as well as a Pop-up blocked  indicator will appear in the address bar
2. Select Options or the Pop-up blocked indicator
3. Select Show <pop-up web address> to allow the pop-up one time
4. To always allow pop-ups for the site, update the Allow/Block setting in the options window

You may need to resubmit your request, or try downloading a file again after updating your settings.

For more information, refer to Mozilla Firefox support.

Apple Safari

1. If a pop-up was blocked, a notification will appear in the address bar
2. Select the notification
3. Follow the on-screen instructions to allow the pop-up or change your settings

You may need to resubmit your request, or try downloading a file again after updating your settings.

For more information, refer to Apple support.

Need Additional Help?

For additional assistance, please visit the Computer, Device, and Printing Support Knowledge Base for additional articles. You can also contact the IT Help Desk.