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Many problems with web applications can be resolved by trying to use a private browsing window, or by clearing your cookies and cache.
Some websites require that pop-ups or redirects to be enabled for them to work properly.
Once you have completed recording a Panopto session, it can be edited using the Panopto Editor in your browser.
If you only need to record a short or basic video, you can utilize Panopto Capture to record using your web browser. No software install required.