To help remove barriers to technology access, enrolled UNLV students can borrow technology on a per-semester basis through the Technology Loan Program. Technology available includes laptops and wireless hotspots. Supplies are limited.
Available Technology
- Windows Laptop
- Apple MacBook
- High-Power Windows Laptop
- Reserved for Engineering students only
Requesting a Loan
Students and Academic Faculty can submit a request online. Once approved, the IT Help Desk will contact the customer with instructions on when to pickup the device.
Once the request is granted, instructions to pick up the technology will be emailed to the student or academic faculty member.
Installing Software
Check the software directory to find software that is available for home use, or in computer labs, or RebelApps.
Students with loaned laptops can install software by requesting temporary administrator access.
Device Support
If you need support with a loaned device, please contact the IT Help Desk or visit a IT Help Desk location.
Returning Devices
At the end of each semester, you will receive an email from the Technology Loan Program notifying you if you are eligible to renew your equipment, or if you must return it.
Renewals
Generally, you should be eligible to renew if all of the following are true:
- You received the equipment during the current semester
- You are enrolled for the next semester
If you are eligible, you will need to reply to the email you received to complete the renewal.
Returns
You may return your device at any time, but you must return your device if requested to do so.
If you are returning your device, be sure to save any data you need from the device before returning it. All devices are wiped upon return with no data recovery. Also, be sure to return all equipment and accessories including all chargers.
Return In Person
You may return your equipment to any of the following locations
- John S. Wright Hall (WRI) C211
- Student Union Help Desk (SU) 231
- Classroom Building Complex (CHB) B113
The office for the Technology Loan Program is open Monday to Friday from 8am to 5pm, excluding holidays.
For operating hours for the IT Help desk or to make an optional appointment please visit the IT Help Desk website.
Return By Mail
If you are unable to come to the IT Help Desk to return your equipment, you may also return your equipment by mail.
You will be responsible for all costs associated with returning your device by mail. OIT does not provide return labels or reimbursements for shipping. You are also responsible for the device and any damages (including shipping damage) until the device is received and inspected by the Technology Loan Program.
If you are returning by mail please complete, print, and include a Technology Loan Program Return By Mail packing slip. If you cannot print the form, then write the same information onto a sheet of paper and include in the box.
We strongly recommend using Pack and Ship service at the UPS Store as a convenient way to ship your equipment, however, you can use any shipping carrier. We strongly recommend using a service that provides a tracking number and insurance for your equipment.
Please send equipment to:
Technology Loaner Program Box 1032
4505 S MARYLAND PKWY
LAS VEGAS NV 89154-9900
Home Internet Assistance
The federal government is helping eligible households pay for Internet service through the Affordable Connectivity Program.
Frequently Asked Questions
We offer devices free of charge to any student actively enrolled in classes for the current semester. Requests can be made by selecting "Request Device" on this page.
After making a request you’ll receive an email when a device is ready for you to pick up. In order to ensure fairness devices are loaned out on a first come first serve basis.
After receiving a confirmation email you will have a week to pick up your device. If you are unable to make sure to respond to the confirmation email, otherwise your request will be canceled and your device be given to the next person in the queue.
For your pickup appointment make sure to bring your RebelCard or other government-issued photo ID. You will also be asked for the ticket number of your request. This is available in the confirmation email.
All loaner devices come with the following pre-installed:
- Adobe Reader
- Firefox
- Google Chrome
- Microsoft Office (including Word, Excel, and PowerPoint)
- Respondus Lockdown Browser
- RStudio
- Zoom
Additionally you can access a number of software titles remotely using RebelApps.
For a full list of software available from the university, as well as installation instructions, is available in the Software Directory.
We do not place any restrictions on what programs you can install on your device, however in order to install a program you will have to request temporary administrator access. You can do so using MakeMeAdmin installed on your device.
All loaner devices must be returned on or before the week after the end of the semester. Reminders for return, as well as any updates will be sent to your RebelMail, so be sure to check it regularly.
Before returning your device make sure to backup any data you wish to keep after returning. After we receive a loaner device we delete all data and cannot recover any deleted files. We recommend using Google Drive with your ACE account, or using a secondary storage device such as a flash drive or external hard drive.
You can return your device to any of the following locations:
- WRI C211
- IT Help Desk Locations
After returning you should receive an email confirmation shortly after. Make sure to also return the device charger as well as a Wi-Fi Hotspot if provided.
We accept returns made by mail, however will have to pay for any shipping costs. We recommend using the UPS Pack and Ship service, but you may use any shipping carrier. We strongly recommend using a service that provides a tracking number and insurance for you equipment.
Follow the instructions above for the address and instructions to return by mail.
Extensions of loaner devices are only offered to students enrolled in classes in the following semester. Additionally, students cannot hold on to the same device for more than 2 semesters. We require devices to be returned annually for yearly maintenance.
If you are not eligible for an extension you can instead swap your current device by making a new request. After making a request to swap you may hold on to your current device until the pickup of your new device.
The College of Engineering has a number of devices reserved for sophomore and higher engineering students. These devices are only available to students with a major under the college of engineering.
A number of high-performance programs can be run remotely using RebelApps. The Computer Labs also has many high-performance programs available. You can search for your program in the Software Directory to see if it is available in any of the computer labs.
In the event that a device is damaged we ask that you return it to us in order to get it repaired. We will also provide a replacement if needed.
Need Additional Help?
For additional assistance, please visit the Computer, Device, and Printing Support Knowledge Base for additional articles or select a Related Service to submit a support ticket. You can also contact the IT Help Desk.