Workspace Administration

This article provides an overview of Slack workspace administration at UNLV, including responsibilities, settings, and common management tasks for Workspace Owners and Admins.

Overview of Workspace Administration

Workspace administration focuses on managing users, channels, apps, and settings within a specific Slack workspace. Workspace Admins support day-to-day operations and collaboration, while aligning with organization-level policies set by Enterprise Grid (Org) Admins.

• Manage workspace members and access
• Configure workspace-specific settings and permissions
• Maintain channels and user groups
• Review and manage app integrations
• Support collaboration and communication needs

Workspace Admins operate within boundaries defined by organization-level governance. Some settings may be restricted or enforced by Org Admins and cannot be overridden at the workspace level. :contentReference[oaicite:0]{index=0}

Workspace Admin Responsibilities

User and Access Management

• Add or remove members from the workspace
• Invite guests and manage guest access
• Deactivate user accounts when needed
• Update user profile details such as name or email
• Assign roles, including promoting other Workspace Admins

Channel Management

• Create, rename, archive, or delete channels
• Convert public channels to private channels
• Manage channel membership and posting permissions
• Move channels between workspaces (Enterprise Grid only)
• Manage Slack Connect channels and external collaborations

App and Integration Management

• Review and approve app installation requests
• Manage installed apps and custom integrations
• Monitor app activity and permissions
• Apply automation rules for app approvals when configured

Workspace Configuration

• Customize workspace appearance (icon, emoji, statuses)
• Configure default channels and workspace access settings
• Manage notification defaults such as Do Not Disturb
• Define workspace-specific permissions and restrictions

Managing Members and User Groups

Members

Workspace Admins can view and manage all members within their workspace. This includes:

• Viewing member profiles and activity
• Adding existing UNLV Enterprise Grid users to the workspace
• Exporting member lists when needed

User Groups

User groups help organize members and streamline communication.

• Create and manage user groups
• Assign default channels to user groups
• Use groups to notify multiple users at once

Invitations

• Send and track workspace invitations
• Invite single-channel or multi-channel guests
• Review pending and accepted invitations

Managing Channels and Slack Connect

Channel Administration

• View all public channels in the workspace
• Add or remove members from channels
• Assign channel managers
• Adjust posting permissions

Slack Connect

• View external organizations connected to your workspace
• Manage Slack Connect channel invitations
• Approve or remove external collaborations

Workspace Settings and Permissions

General Settings

• Set workspace access type (open, invite-only, or request-based)
• Configure default channels for new members
• Update workspace name, URL, and description

Permissions

Workspace Admins can define what actions members are allowed to perform, such as:

• Inviting new users
• Creating or managing channels
• Installing apps
• Creating workflows

Some permissions may be inherited from organization-level settings and cannot be modified locally. :contentReference[oaicite:1]{index=1}

Access Logs and Analytics

• Review login activity and security events
• Monitor workspace usage and engagement
• Track administrative actions and app activity

Data Management and Compliance

Importing Data

• Import data from platforms such as Microsoft Teams or CSV files
• Map users and channels during migration
• Ensure continuity of messages and files

Exporting Data

• Export workspace data for compliance or legal needs
• Use standard or corporate export tools depending on plan
• Download data in JSON format for analysis

Retention and Compliance

• Follow organizational data retention policies
• Coordinate with Org Admins for compliance requirements
• Use eDiscovery and audit tools where applicable

Best Practices for Workspace Administration

• Align workspace settings with organization-level governance
• Use user groups and default channels to streamline onboarding
• Regularly review apps and integrations for security and relevance
• Monitor workspace activity and adjust permissions as needed
• Collaborate with Org Admins for major changes or escalations

Need Additional Help?

If you need assistance with Slack workspace administration, contact the IT Help Desk at 702-895-0777 or submit a request through the IT Support Portal.