Slack Enterprise Migration Email and Slack Channel Communication
This communication should be sent approximately 2–4 weeks prior to the migration date. Send the message via email to all users and guests, and post it in the workspace’s #announcements or #general channel to notify users of the upcoming migration to Slack Enterprise Grid and expected downtime.
Email Message (Send from a Workspace Owner)
Subject: Slack Update: We’re moving to the UNLV Slack Grid
Slack’s Enterprise Grid is coming to UNLV. It’s a campuswide setup that brings Slack workspaces together in one place, making collaboration across campus better while offering stronger security and centralized support.
Migration Details
Transitioning to Enterprise Grid requires moving existing Slack workspaces into the UNLV Grid. Our team workspace will be migrating on the following schedule:
- Workspace: [name/URL]
- Migration date: [day/date]
- Migration start: [time/timezone]
- Migration end (estimated): [time/timezone]
Important: Slack will be unavailable during the scheduled migration window. This includes Slack Connect direct messages and channels connected with users in other workspaces.
What to Expect After the Migration
- You will receive an email from Slack (feedback@slack.com) titled “Your workspace has joined an organization” when access is restored.
- Instructions for signing in with your ACE account will be provided before the migration.
- Guest users will continue to sign in using their email and password.
- All workspace functionality will remain the same, including:
- Slack Connect channels
- Integrations and apps
- Workflows
Questions or Need Help?
This message will also be posted in the workspace’s #[channel name] channel. If you have questions, reply in the message thread.
For more information, visit the Slack Enterprise Grid initiative page or contact the IT Help Desk.
Slack Channel Message (Post in #general or Announcements Channel)
@channel — Please read this entire message
📢 We are moving to UNLV’s Slack Grid!
Slack’s Enterprise Grid is coming to UNLV. It’s a campus-wide setup that brings Slack workspaces together in one place, making collaboration across campus better while offering stronger security and centralized support.
❗ Migration Details
- Migration date: [day/date]
- Migration start: [time/timezone]
- Migration end (estimated): [time/timezone]
Important: Slack will be unavailable during this time window, including Slack Connect direct messages and channels with users in other workspaces.
You will receive an email from Slack when the migration is complete and you can log back in.
👀 What to Expect After the Migration
- You will receive an email from Slack (feedback@slack.com) titled “Your workspace has joined an organization.”
- Instructions for signing in with your ACE account will be provided before the migration.
- Guest users will continue to sign in using their email and password.
- All apps, workflows, messages, and Slack Connect channels will continue working as they do today.
❓ Questions?
Reply in the thread of this message if you have any questions. For more information, visit the Slack Enterprise Grid initiative page or contact the IT Help Desk.
Need Additional Help?
If you have questions about Slack Enterprise Grid migrations, contact the IT Help Desk at 702-895-0777 or submit a request through the IT Support Portal.