Workday

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Limited Support

Workday is provided by Business Affairs and supported by various teams and individual departments. The IT Help Desk can assist customers with logging in to Workday, including Former Employee logins. For all other questions or problems with Workday, please refer to the contact information below.

Having problems signing in to Workday?

Workday access is controlled by an active contract not your ACE account. If your contract date has ended or your contract has been terminated you will be unable to login even if you have an active ACE account. Terminated employees can access workday through the Former Employee Portal (refer to the "Former Employees" section below).

Workday is a cloud-based application that automates, streamlines, and standardizes business processes in human resources and financial management at UNLV making it easier and faster to submit and track changes. Workday is the central application for human resources, payroll, and finance.

Accessing Workday

You must be an active employee to login with your ACE Account. Refer to the Faculty / Staff section of this article for when your ACE Account will be ready. If you cannot login, contact the IT Help Desk.

Go to either...
1. unlv.edu/workday, then select Log in to Workday
2. myworkday.com/nshe
Select Active NSHE Community Members
Select UNLV
Sign in with your ACE Account

You can also go to ace.unlv.edu, then after you sign in, select Workday.

To maintain the security and privacy of your account, Workday requires the use of ACE Multifactor authentication. If you have not yet set it up, you will be prompted to do so.

After separation from UNLV, Workday can still be used to access W2 and other similar information. If you are a former employee, to Workday through the "Former NSHE Community Members" option. Your new username is the nine-digit employee ID number (without the leading zeroes) that can be found on your old pay slips.

If it is your first time signing in as a former employee:

Go to either...
1. unlv.edu/workday, then select Log in to Workday
2. myworkday.com/nshe
Select Former NSHE Community Members
Select Forgot Password?
Enter your nine-digit employee ID number without the leading zeros as your Username
Enter your personal email address you had registered with UNLV as your Email
Select Submit

You will receive an email with a link and instructions on how to setup your password.
Your department should have entered a personal email for you during the separation process. If you do not receive an email, please call the IT Help Desk to have your email updated. The IT Help Desk is unable to change your email without verification first.

After you have setup your password, you can access Workday in the future with that information:

Go to either...
1. unlv.edu/workday, then select Log in to Workday
2. myworkday.com/nshe
Select Former NSHE Community Members
Enter your nine-digit employee ID number without the leading zeros as your Username
Enter your Workday password
Select Sign in

If the forgot password link does not work, please contact the IT Help Desk for assistance.

W-2 statements from 2018 and beyond are available in Workday. Please use the job aid for instructions to view and download these statements. W-2 statements from 2017 and prior may be requested from the NSHE Payroll Services help desk.

Troubleshooting

Your ACE Account is generated the morning after your hire process is fully completed. Refer to the Faculty / Staff section of this article for when your ACE Account will be ready.

I see Sign in failed when I try to login

Your ACE username or password is likely not correct. Your ACE username is not your NSHE ID or Employee ID. It usually contains a portion of your name. Contact the IT Help Desk if you need a password reset.

I see an 403 App Not Assigned Error

If you see a 403 App Not Assigned message, your ACE Account is working, however, your employee status is not linked to your ACE Account.

If you are a new hire:

Confirm if your hire process has been fully completed. If it is fully completed, you should have received an email from Workday to complete on-boarding tasks. Your ACE Account will be updated the morning after you receive this email. You may also contact your hiring department's recruiter or HR Partner for your current hire status.
If your hire process is complete, contact the IT Help Desk for further investigation.

If you are a former employee, you will need to login as a Former NSHE Community Member using the instructions above.

I see a Password expired message from Workday

If you see this message, but did not see the 403 App Not Assigned message, perform a Self Password Reset. If you are unable to reset your password or the password reset did not solve the error, there may be a technical problem with your account. Please contact the IT Help Desk.

Need Additional Help?

The IT Help Desk is unable to check the status of an employee's hire process. Please consult your department's Recruiter or HR Partner.

For login problems to Workday, please contact the IT Help Desk. If you need to update any of your personal information in Workday, check for articles in our Workday Knowledge Base.

You can also contact your department's Recruiter or HR/Finance Partner for assistance with many tasks within Workday.

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Workday

Limited Support

Having problems signing in to Workday?

Accessing Workday

Troubleshooting

I see Sign in failed when I try to login

I see an 403 App Not Assigned Error

I see a Password expired message from Workday

Need Additional Help?

Deleting...

Updating...

Workday

Limited Support

Having problems signing in to Workday?

Accessing Workday

New or Active Employees

Former Employees

Troubleshooting

I am a new or active employee, but I do not have an ACE Account

I am getting an error when I sign in with my ACE Account

I see Sign in failed when I try to login

I see an 403 App Not Assigned Error

I see a Password expired message from Workday

Need Additional Help?

Deleting...