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The VPN allows campus users to connect to the UNLV network while off of campus. This may be required to access certain websites, file shares, and other applications available only on campus.
A softphone is a virtual extension that allowed you to take phone calls from their campus phone extensions from any supported device. Softphone service is provided by Webex Calling or Cisco Jabber. You can request the service by submitting a service request with the Telecommunications department.
Faculty and Staff with a office desktop running Windows can use Remote Desktop to connect, provided it has been setup in advance.