Technology

Manages requests for software, hardware, network support, and digital resources.

Categories (6)

Accounts, Access, and Identity

Accounts, authentication, access, and role-based provisioning for Student Life enterprise systems.
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Computer, Device, and Printing Support

Assistance with purchase or repair of a computer or device, request desktop services, install or troubleshoot printers.
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Network and Wireless Connectivity

Request UNLV network assistance for wired (Ethernet) and wireless (Wi-Fi) devices.
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Email, Communication and Collaboration

Includes support for services such as email, file sharing (X/Y Drive), telecommunications (cellphones, Jabber, office phones), and conferencing software (WebEx, Zoom, Google Meet, Microsoft Teams).
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SLT/SLM

Request services internally with SLT and SLM.
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Software and Applications

Distribution, installation, and troubleshooting of Student Life software/applications and licenses.
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