Popular Services

If no other services fits what you are requesting select this general category and let us best determine how to route your request.


Simplify your campus experience with a single login for accessing essential university services through your ACE Account.


Request assistance with various software-related tasks on university computers, including installation of new software, license transfers, reinstallation of existing software, uninstallation of unwanted software, and obtaining purchase quotes for software not currently available.


Collaborate with UNLV IT to explore the possibilities of AI and address all your AI-related needs and questions.


Change your preferred or legal name, email address, ACE, and other usernames with OIT.


Secure remote access to computers, websites, and systems not accessible from off campus


Manage your university experience online, including admissions, enrollment, grades, finances, and more.


Access to X or Y Drive, and other departmental resources managed by Active Directory groups.


Secure email service for university communication and collaboration.


Assistance with your computer, laptop, printer, phone or another UNLV owned computing device.


Focus on development while we handle the infrastructure. Our application and server hosting solutions provide a robust platform for deploying and managing your applications with ease.


Get software recommendations, downloads, and discount assistance for your personal devices.


Get consultation on purchase of a computer, laptop or other hardware.


Use this service to report suspected cybersecurity threats or incidents, including malware, data breaches or compromised accounts.


Secure email service for students to communicate with classmates, professors, and university staff.


Provides support for the SentinelOne endpoint protection client, including installation, configuration, and troubleshooting.


As a graduate of UNLV, your degree is a mark of distinction and a tribute to your academic achievements. After graduation, you will have lifelong access to your own @alumni.unlv.edu email account at no charge to you.


Host and participate in high-definition video meetings and webinars for classes, meetings, and events.


This request form can only be submitted for one individual at a time. For bulk or department-wide access needs, please email the Help Desk with your use case and requirements. Please submit this form if you see the error “You don’t have the required permissions to access this org. Talk to your IT admin for more info or switch to another account.”


Cloud-based tools for email, collaboration, and productivity, including Teams, Word, and Excel.


Request a password reset to your alumni (@alumni.unlv.edu) email account.


Access powerful database solutions to support the development and deployment of your applications. Enjoy flexible configurations and robust security features.