Popular Services
Request assistance with various software-related tasks on university computers, including installation of new software, license transfers, reinstallation of existing software, uninstallation of unwanted software, and obtaining purchase quotes for software not currently available.
If no other services fits what you are requesting select this general category and let us best determine how to route your request.
Assistance with your computer, laptop, printer, phone or another UNLV owned computing device.
Get software recommendations, downloads, and discount assistance for your personal devices.
Secure remote access to computers, websites, and systems not accessible from off campus
Simplify your campus experience with a single login for accessing essential university services through your ACE Account.
Collaborate with UNLV IT to explore the possibilities of AI and address all your AI-related needs and questions.
Manage your university experience online, including admissions, enrollment, grades, finances, and more.
Change your preferred or legal name, email address, ACE, and other usernames with OIT.
Use this service to report suspected cybersecurity threats or incidents, including malware, data breaches or compromised accounts. Our security team will review and respond promptly to contain and resolve the issue.
Focus on development while we handle the infrastructure. Our application and server hosting solutions provide a robust platform for deploying and managing your applications with ease.
Get consultation on purchase of a computer, laptop or other hardware.
Access to X or Y Drive, and other departmental resources managed by Active Directory groups.
Host and participate in high-definition video meetings and webinars for classes, meetings, and events.
Provides support for the SentinelOne endpoint protection client, including installation, configuration, and troubleshooting.
Secure email service for students to communicate with classmates, professors, and university staff.
The Information Security Office can provide guidance relating to the security of your equipment and data through the general security consultation service.
This request form can only be submitted for one individual at a time. For bulk or department-wide access needs, please email the Help Desk with your use case and requirements. Please submit this form if you see the error “You don’t have the required permissions to access this org. Talk to your IT admin for more info or switch to another account.”