General ACE Assistance

Tags ace


The UNLV ACE account allows you to log in to various UNLV services and applications with just one username and one password.

If you need to reset your password, use the ACE Self-Service Center or call the IT Help Desk at 702-895-0777. 

Otherwise, use this service to request general assistance or report an issue with your ACE account that doesn't fall into any other listed service. 


  • Students
  • Alumni
  • Employees
  • Emeriti
  • Guests

Getting Started

Select request this service and submit the form.

Request Service

Related Articles (6)

The UNLV ACE account provides students, faculty, and staff with access to multiple systems on campus with a single username and password.
ACE Multifactor Authentication (MFA) helps protect your ACE account by requiring extra verification when signing in. Learn what MFA is, how to set it up, and how to update your preferences.
New students can request an activation email to activate their ACE account via online self-activation.
If you are going to be traveling and cannot complete multi-factor authentication either because your phone will not be online or able to receive SMS messages, we can help prepare you for offline multi-factor authentication.
Faculty / Staff accounts are automatically suspended on the last day of employment. In the event the department needs to provide the former user with temporary or extended access, they can request it from the IT Help Desk.
Forgot your ACE password or need to change it? You can often reset or change your password self-service.


Service ID: 1
Wed 6/9/21 8:03 AM
Thu 10/20/22 11:36 AM