LastPass is a password manager that helps keep your account information safe by generating unique passwords for your online accounts, then storing them centrally in an encrypted database called a vault. LastPass can then automatically fill in your username and password on the site that you have it set up for. It's like saving passwords in your browser, except LastPass works across multiple browsers and devices at the same time.
You would use LastPass for storing things that are for work, school or personal.
Getting Started and Sign In
LastPass Features
Your UNLV LastPass account for Faculty / Staff is a LastPass Business account which includes the following benefits:
- Single Sign On with your ACE Account
- Automatic, unique password generation for each website
- Centralized, backed up storage for your passwords
- Ability to securely share items with other users
- The IT Help Desk can assist you in the event you get locked out
- Complimentary LastPass Families subscription, which creates a group account for up to 6 users
OIT and UNLV cannot see your passwords stored in any of your vaults (work and personal).
Your UNLV LastPass account is connected to your ACE Account and will be suspended upon ending of employment with UNLV.
If you have used your @unlv.edu email with LastPass before, you'll need to change your account email to another email before activating your UNLV LastPass account.
You will need to request a LastPass account from the IT Help Desk using the Request Account button on this page. All active Faculty and Staff are eligible.
Once your account is created, you will need to activate it.
- Look for an email from do-not-reply-support@lastpass.com
- Select Activate LastPass
- A new tab will open. Enter the activation code shown in the email into the activation code field.
- Your LastPass account has been activated. You can then install the LastPass extension by selecting Install LastPass.
- After LastPass extension has been installed, select it to open LastPass.
- Enter your UNLV email address
- Select Log In
- You will then be prompted to sign in with your ACE Account
LastPass Features
As a Student or eligible Alumni of UNLV, you can receive a complimentary LastPass Premium account for life. LastPass Premium account for Students and Alumni includes the following benefits:
- Automatic, unique password generation for each website
- Centralized, backed up storage for your passwords
- Unlimited linked devices
- Secure password sharing
- 1 GB secure file storage
- Security monitoring
- Emergency access in case you are locked out
- Priority LastPass support from LastPass
UNLV does not manage this account and cannot see your passwords. Enrollment is required to claim this benefit. To enroll:
- Select Begin Enrollment below
- Enter your Rebelmail (@unlv.nevada.edu) or Alumni (@alumni.unlv.edu) email address in the first field
- Enter your personal email you want to apply the benefit to in the second field. Do not use your UNLV email address.
- If you already have a LastPass account, enter the email you use for that existing account
- If you do not have a LastPass account, enter the email you want to create a new account for
- Follow the on-screen instructions to complete the setup process
For additional instructions, see Claiming Your LastPass "Premium as a Perk" Account from LastPass Support.
Begin Enrollment
Signing In on New Devices
When signing in to a new device, you'll use your ACE Account (for Faculty/Staff accounts), or your LastPass email and Master Password (for Family and Student/Alumni accounts). For additional security, LastPass will send you an email when you try to sign in on a new device to confirm the sign in before completing setup on the new device.
If you sign into new devices frequently, or are having difficulties with signing in on a new device, you can disable the extra verification:
- On a device you are already signed in to LastPass, open your LastPass vault
- In the left menu, select Account Settings
- In the pop-up, select Show Advanced Settings at the bottom
- Under Disable Email Verification, turn on Don't require email verification from unknown devices and locations
- Select Update
Your account settings will close automatically when your changes are saved. For more information, see How do I disable email verification for LastPass? from LastPass Support.
LastPass Features
Remember to delete import/export files after you are done using them
When importing or exporting your passwords to and from LastPass, you'll use a file that may store your passwords in plain text. Remember to permanently delete this file after you are done importing or exporting your passwords.
Linking Business and Personal Accounts
With staff accounts, you can link a personal LastPass account to your staff account and have all passwords across both accounts available for use. This also activates your complimentary LastPass Families benefit.
To link your Staff (Business) account to your Personal account:
- In your web browser toolbar, click the LastPass icon then select Vault or Open My Vault.
- Select Account Benefits in the left navigation.
- If you see, Activate LastPass Families for free claim LastPass Families as a Benefit first.
- If you see, Enter your personal account email address and master password, enter that information and select Link.
Once linked, you'll have access to your Personal account from within your Staff account. For more information and screenshots, see Link your personal account (lastpass.com).
More Features
| Question |
Business Account (for Staff) |
Family Account (for Staff) |
Premium Account (for Students/Alumni) |
| I already have a personal LastPass account. How can I upgrade it? |
Your business account provides a complimentary LastPass Families account. When you link your accounts, LastPass will automatically upgrade your personal account to a family account. You can then invite additional family members, even if they already have an account. |
When you claim your premium account benefit (see Students and Alumni above), you'll be asked to provide a personal email to apply the benefit to. Use the same personal email that you use for your existing LastPass account. |
| How do I navigate my Vault? |
The LastPass Vault is where all of your passwords, Notes, and items are stored, and easily accessible in the left navigation. You can organize your Vault view by folders, move or manage items in bulk, and manage your user account. Watch the video to meet your LastPass Vault. |
| How do I set up account recovery? |
Your account is linked to your ACE Account. If you are locked out, contact the IT Help Desk. |
There are several options to set up account recovery. |
| How do I link my personal account with my University account? |
LastPass allows you to link your personal LastPass account with your University account to sync passwords between them. |
This account is meant to be used individually for personal use. |
|
How can I import my passwords from another password manager or spreadsheet? |
You can import data from other password managers or spreadsheets by utilizing the import tool. For your security, make sure to permanently delete the files you use to import your passwords. |
|
How can I export my vault data? |
You can export your data from LastPass to migrate to another password manager by utilizing the export tool. For your security, make sure to permanently delete the files you use to export your passwords. |
|
How can I securely share one password with someone else? |
You can have LastPass securely share a password with someone else by inviting them with an email. |
|
How can I share multiple passwords with other users? |
You can share groups of passwords by utilizing shared folders. |
You cannot share folders, only individual passwords. |
|
Can operator accounts have an account? |
No. Only faculty, staff and students are eligible. |
Not applicable. |
Troubleshooting
If you have used your @unlv.edu email to create a LastPass account in the past, you'll need to change the email on that account before you can get a UNLV LastPass Business account.
- Log in to LastPass and access your vault by doing either of the following:
- In your web browser toolbar, click the LastPass icon
and select Open My Vault.
- Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
- In the left navigation, select Account Settings
- Under Login Credentials, change the Account Email to a non-UNLV email
- Select Update
- Check the inbox of your new email address for LastPass, then copy the code in the verification email.
- Return to LastPass and paste the code into the prompt, then select Confirm.
- Enter your master password, then select Confirm.
- Select OK when prompted.
You'll need to sign in again after completing this process with your new email. Once you have updated your old account, your new account can be created.
Need Additional Help?
For additional assistance, please visit the Accounts, Access, and Identity knowledge base for additional articles or select a Related Service to submit a support ticket. You can also contact the IT Help Desk.