Zoom AI is an artificial intelligence tool that can be accessed through your UNLV Zoom account. By default, Zoom's AI features are turned off. Any fully licensed Zoom user at UNLV can activate these features from their account settings.
There are three types of Zoom AI you can turn on and access with your account:
- AI within your meetings ("In-Meeting")
- Conversational AI for Zoom Workplace
- Zoom AI on the web, accessible at ai.zoom.us
For more specific information on setting up and accessing each, please see: Get Started with In-Meeting Zoom AI and Setting Up Zoom AI for Web and Workplace.
Zoom AI Types
Depending on the type that you use, there are different features and functions that each have.
The Types of Zoom AI and their Features
| Feature |
In-Meeting |
For Zoom Workplace |
For the Web |
| Access |
Within an active Zoom meeting |
Within the Zoom desktop app |
Via the web portal, at ai.zoom.us |
| Meeting Questions |
Yes |
No |
No |
| Meeting Summary |
Yes |
No |
No |
| Whiteboard Content Generation |
Yes, when using a whiteboard in a meeting |
Yes, when using a whiteboard in the app |
Yes, when using a whiteboard online |
| Smart Recording |
Yes |
No |
No |
| Search and pull data from the Internet |
No |
No |
Yes |
| Access to your Zoom meeting history/assets |
Yes |
Yes |
Yes |
| Read your UNLV Google account's files/emails |
Yes |
Yes |
Yes |
Zoom and Data Privacy
Zoom does not use any of your audio, video, chat, screen sharing, attachments, or other communications like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or any of its affiliated third-party artificial intelligence models. See Zoom’s article on how Zoom’s terms of service and practices apply to AI features. For more information about how Zoom AI handles your data, visit Zoom’s support page: How Zoom AI Features Handle your Data.
Limitations of Zoom AI
There are limitations of AI outputs or generated content. The performance of AI-powered systems is based on the data they have been trained on, which can lead to errors or inaccuracies when presented with new or unexpected situations. Zoom AI utilizes developing AI technology, and AI features may provide incorrect, inaccurate, misleading, or offensive responses. It is important for you to check AI-generated content for accuracy and to follow Zoom’s Acceptable Use Guidelines when editing or directing generated content.
There are some important limitations to consider when using Zoom AI:
- Currently, Zoom AI only supports meetings held in English, as well as all questions and responses.
- Only the meeting host can start or stop Zoom AI through the in-meeting controls.
- Questions submitted to the chatbot can only be answered if the content was discussed while the AI was active in the meeting.
Need Additional Help?
For additional assistance, please visit the Zoom knowledge base for additional articles. You can also contact the IT Help Desk.